Training and development as a function concerned with organizational activity aimed at bettering the job performance of individuals and groups in the group. We offer both job-related training, qualifications and soft skills. Training is decided upon based on the needs identified by the various divisions through the performance management review process.

Technically, training also involves change in attitude, skills or knowledge of a person with the resultant improvement in the behaviour. For training to be effective it has to be a planned activity conducted after a thorough need analysis and target at certain competencies, most important it is to be conducted in a learning atmosphere.

We also have training programs designed to develop employees for future positions – these include Leadership Development and Discipline in the Workplace. The selection of these candidates is done by the various Directors, based on their succession planning needs and is also done on the basis of existing attitude, skills and abilities, knowledge and performance of the employee. Most of the leadership programs have a vision of creating and nurturing leaders for tomorrow.

The major difference between training and development therefore is that while training focuses often on the current employee needs or competency gaps, development concerns itself with preparing people for future assignments and responsibilities.